FREQUENTLY ASKED QUESTIONS
The Experience
FlipSwitch VR is a free-roam, multiplayer, virtual reality arcade located in the Crossroads district of Kansas City.
Whether you’re just visiting Kansas City, or you’ve lived here your whole life, we’re one of the most fun things to do in Kansas City! Our immersive VR experiences and outstanding customer service are guaranteed to make your time with us memorable for years to come.
We offer a variety of games from intense zombie action shooters, to chaotic kitchen simulators to test your teamwork, to virtual escape rooms for the puzzle-enthusiasts.
Learn more about the games we offer on our Games page.
The Gameplay
Up to 4 players can play in one arena at one time.
A game session includes 35 minutes of gameplay along with 10-15 minutes for rules and introductions.
While it is rare, motion sickness can occur. It is much less common in our free-roam games, since you are physically moving to move yourself in VR.
VR isn’t just for able-bodied folks! Most of our games are also wheelchair and crutch accessible. Most games also only require movement with one hand to play. We want to make sure everyone is able to participate – if you have any questions about specific games, let us know!
We understand nothing is more uncomfortable than putting on a VR headset with someone else’s sweat on it! We have special face cushions that are easily cleaned and are moisture repellant. We also use sanitizing wipes between every playthrough on all the hardware including the headsets.
The boundaries for the arena and the other players will be visible at all times while you are in the game. The Game Host will also make sure you do not exit the arena while playing.
Yes! Glasses fit inside the headset and can be worn.
We currently do not allow anyone younger than 10 years of age to play our VR games. Anyone younger than 10 years of age is welcome to spectate the games while supervised by an adult or guardian.
Booking and Pricing
Individual tickets are priced at $28.99 per person for a 35-minute game session.
You can! But we need some advanced notice – you can reschedule a booking as long as we have more than a days notice, and you can only reschedule a booking once.
With cancellations – we can provide in-store credit if we are given at least at least 24 hours notice, and we can provide a full refund (or credit if you would prefer) if we are given at least 3 days notice.
If you would like to cancel or reschedule your booking – click here and fill out this form!
There is no difference between Arena 1, 2, and 3 – it’s just how we differentiate our spaces!
Gift cards are unable to be refunded more than 24 hours after purchase.
Sure can, and we’d love to have you here! Please see the Private Events page or Contact Us to inquire about your event.
We’ve hosted Bachelor/Bachelorette parties, corprate hangouts and teambuilding events, wedding receptions, to unbelievably fun birthday bashes for all ages, and we can’t wait to host your event!
Bookings are not guaranteed their full time if you arrive more than 5 minutes late. The booking will be cancelled if your group has not arrived within 15 minutes of your booked time.
Our Facility
We’re located at 2021 Washington St, Suite C, Kansas City, MO 64108.
Yes it is! Our wheelchair accessible entrance is in the back of the building. Because we typically keep this door locked – we kindly ask you to contact us ahead of your visit so we can accommodate your booking.
Unfortunately, we are not allowed to sell alcohol on the premises. If you wish to bring alcohol during your time at FSVR, please inquire about a private party.
Parking on Washington Street is free and there are normally open spaces close by.